Platform
No centralized booking
As their first-ever corporate travel agency, Telios inherited trips scattered across emails, calls, and spreadsheets — nothing consolidated.
Case study · Food Ingredients
A new US entity that was traveling from day one.
A Latin American food-ingredients group opening in the US had no TMC and no corporate card. Telios built the travel program from scratch on SAP Concur — and it nearly doubled within a year.
El cliente de un vistazo
70+ yrs
parent group in fats & oils
~10
monthly travelers (range 6–20)
US ⇄ LatAm
domestic base, international travel
14 mo
of operation to date
The results so far
22 min
average first response
2 hrs
average resolution
$143K→$224K
Y1 (partial) → H1 Y2 spend
70
support tickets, 14 months
El desafío
A brand-new US entity, starting from scratch
Finance
No corporate credit card
The newly launched US entity had no corporate card to cover travel — a hard blocker to booking anything on day one.
Reportes
Complex expense reporting
Finance needed simpler reporting that fit their existing processes, with real-time visibility into who spent what.
Cumplimiento
Manual, low-visibility process
No policy enforcement at booking and little vendor leverage — efficiency and control had to be built in from the start.
Lo que hizo Telios
A travel program built from zero on SAP Concur
Gestión de cuenta dedicada
A named account team owning the program end-to-end for ~10 monthly travelers, with policy enforced in Concur and a direct line for every booking — no dispersed emails or approvals.
Policynamed team~10 travelers
A travel fund so they could start on day one
With no corporate card yet, Telios designed a dedicated travel-fund scheme that covered flights and hotels from the first booking — so the program didn't wait on the entity's finance setup.
Live from day one
Automated hotel payment
Conferma virtual cards pay the hotel directly at checkout — no personal cards, no per-trip reimbursements.
Conferma
Reporting built to fit
A weekly air fare-class report and a biweekly detailed expense report, broken down by traveler, destination, and category.
Weekly + biweekly
Concur + Amadeus, policy built in
SAP Concur connected to Amadeus with the travel policy pre-loaded, so compliance applies at the moment of booking.
SAP Concur · Amadeus
The numbers behind the growth
~3×
volume growth with a key airline
$224K
H1 Year 2 — already past all of Year 1 ($143K)
~$6K
projected annual savings, 2 negotiated hotels
En sus palabras
Five stars, start to finish
★★★★★ Verified · Trustpilot
“Impeccable service from start to finish. Telios Travel is without a doubt an excellent corporate travel agency: efficient, resolute, and with executive-level attention. A special thanks to Isabela for her excellent management and warmth — her ability to resolve any contingency quickly makes business travel a great experience.”
Preguntas frecuentes
Acerca de esta colaboración
A corporate travel program from scratch — SAP Concur connected to Amadeus with the travel policy built in, dedicated account management, automated hotel payment via Conferma, and custom weekly and biweekly reporting — for a Latin American food-ingredients group's new US entity.
Telios designed a dedicated travel-fund scheme that covered flights and hotels from the first booking, so the program went live on day one without waiting on the entity's finance setup.
Across 14 months and 70 support tickets, a 22-minute average first response and 2-hour resolution. The program nearly doubled — H1 of Year 2 ($224K) already surpassed all of Year 1 ($143K), with ~3× airline volume growth and about $6,000 a year in projected hotel savings.
Yes — including brand-new entities standing up a program from zero. Get in touch for a free consultation on how we'd build and run your travel program.
Hablemos
Launching in a new market?
If you're standing up a new entity or program, we'll build the travel operation with you — live from day one. Start with a free consultation.
Built from zero · Live from day one · No commitment
