At an enterprise TMC
You're the small account
Built for $5M+ spenders, so a $100K–$2M program gets generic account management and a rotating cast of contacts.
For travel managers
A TMC that acts like your partner, not a vendor.
A named account manager who knows your program, proactively brings savings opportunities, and shows up to every quarterly review with data — not a call center and a dashboard.
Your reality
Mid-market programs get deprioritized
Reporting
You pull the reports yourself
Data lives in a dashboard you have to mine, and unused credits slip away because no one is watching them.
Savings
Negotiations that never happen
Vendor rate reviews get postponed quarter after quarter — the savings are real, but no one owns them.
What changes
Six things your account manager owns
A named account manager
One person who knows your program, presents your QBRs, and flags savings and compliance opportunities between them — you never re-explain your account.
QBRsSavingsComplianceConfig
A named agent team
Five dedicated agents your travelers reach every time — measured response times, not a call center.
Policy configuration
Policy built and enforced in Concur; changes handled by your AM.
Enforced at booking
Proactive vendor negotiations
Rate reviews that actually happen, on your travel patterns.
10–15% off rack
Quarterly business reviews
Spend by category, compliance rates, and opportunities — with data.
Every quarter
Unused-credit tracking
Credits monitored and applied before they expire.
Nothing lost
Program results we track — and report
79–93%
SAP Concur adoption
40→70%
policy compliance in 2 years
$78,481
saved on a $1.2M program
23 min
average email response
Telios vs. an enterprise TMC
| Enterprise TMC (Navan, Egencia) |
Telios
Best fit
|
|
|---|---|---|
| Who they're built for | $5M+ enterprise programs | $100K–$2M mid-market |
| Account management | Generic, rotating contacts | One named AM who knows you |
| Agent support | Call center or chat | Five named agents |
| Vendor negotiations | Platform-only, not proactive | Proactive; contracts stay yours |
| Reviews | Self-serve dashboard | QBRs presented with data |
| Switching | Long migration | Live in ~2 weeks if you have Concur |
A partner, not a vendor
You stop being the smallest account in the room.
At an enterprise TMC your mid-market program is a rounding error. With Telios you get a named account manager who runs it like it's their own — proactively, and by name.
- A named account manager, not a queue
- Proactive vendor renegotiations as you grow
- QBRs with real recommendations, not a dashboard
- Policy configured & enforced in SAP Concur
- Reports built for you — no self-serve digging
- A direct line, by phone and WhatsApp
Explore
How it fits together
Common questions
Travel-manager questions
Those platforms are built for enterprises with $5M+ in travel spend, where a mid-market program is a small account. Telios is built for $100K–$2M companies — you get a named account manager and dedicated agents, not a dashboard and a queue.
They monitor Concur adoption, watch for new vendor-negotiation opportunities, flag unused credits before they expire, and handle policy or configuration changes — so the program keeps improving between QBRs.
Your account manager. Policy changes, new approval workflows, new users, and new cost centers are handled directly — you don't administer the platform yourself.
Not hard. If you already use SAP Concur, the technical transfer takes about a day and most companies are fully live within two weeks — profiles, policy, and history intact.
Let's talk
Get an account manager who runs your program
Start with a 30-minute call and a free spend analysis. We'll benchmark your program and show what a real partner brings.
Named AM · Proactive savings · QBRs with data
