No chaos
One team runs the whole switch
Your dedicated account manager owns onboarding end to end — no handoffs to a separate implementation crew you've never met.
How we work
From signed contract to a fully managed program — in under 30 days.
Exactly what happens when you sign: who does what, when, and everything you never have to deal with again once we're running. No implementation chaos — your travelers feel nothing.
Switching, without the risk
What you never deal with
Zero disruption
Your travelers feel nothing
The cutover is scheduled — usually a Friday. Your team logs in Monday and everything just works.
Tested first
A pilot before full rollout
We run 3–5 travelers first and fix any approval flow or spending limit before opening the program to everyone.
The first 30 days
Four steps. One month. Travel off your plate.
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01
Sign & kick off
Day 1–3. MSA signed, kickoff call within 48 hours, meet your account manager and agent team, and align on timeline, traveler list, and existing contracts.
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02
Policy & Concur
Week 1–2. We design your travel policy — booking windows, hotel limits, preferred airlines, approvals — and configure SAP Concur to enforce it, or transfer and clean up your existing instance.
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03
Train & pilot
Week 2–3. We train your admins and a 3–5 traveler pilot group, monitor the first real bookings, and fix approval flows or limits before full rollout.
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04
Full rollout
Week 3–4. Cutover on a scheduled date (usually a Friday) with effectively zero downtime; travelers log in Monday, agent contact info goes out, and bookings begin.
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05
We own it from here
Ongoing. Five named agents support travelers 24/7; your account manager runs quarterly reviews, renegotiates rates as you grow, and tracks unused credits before they expire.
SAP Concur, done for you
Wherever you're starting from
New to Concur
Set up from scratch
Full Concur build — policy, traveler profiles, approval flows, and negotiated rates loaded, team trained. Up and running in 2–4 weeks.
Already on Concur
Transferred & repaired
- Full audit of your current config
- Deactivated profiles cleaned & restored
- Policy gaps fixed, workflows rebuilt
- Instance transfers intact — live in days
The same people, every time
A named team from day one — no rotating queues
Your single point of contact
A named account manager
Owns your program end to end — regular check-ins, proactive flags, vendor negotiations, and your reviews. You have their direct number.
Day-to-day support
Five named agents
Real travel agents — not call-center staff — who know your travelers and policy. Available 24/7, calls answered in three rings.
Behind the scenes
Operations & Concur lead
Manages your platform configuration, integrations, and updates — with 30+ years of combined industry experience.
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You're signing up with us so that you don't have to do any of that anymore. We are handling everything — every complaint, every situation, every transaction.
Common questions
Questions about switching
If you already use SAP Concur, the technical transfer takes one day. From a cold start with no Concur deployed, onboarding to live is three to four weeks — including a 3–5 traveler pilot before full rollout.
No. Telios is a certified SAP Concur Travel Partner. If you already have Concur, your traveler profiles, policy, and booking history come with you — nothing is rebuilt. If you don't, we handle the full implementation.
One named account manager owns it end to end — the pilot group, vendor negotiations, traveler training, and communications. Your team keeps running its day job.
Five named agents support your travelers 24/7. Your account manager runs a quarterly business review covering spend trends, top travelers, Concur adoption, and flagged savings — and proactively manages everything in between.
Let's talk
Ready to hand travel off?
We'll start with a free analysis of your current travel spend — or, if you have nothing in place yet, show you what a program built for your company would look like.
Free spend analysis · Live in 3–4 weeks · No lock-in
