Typical mid-market outcomes include a 5–8% reduction in total travel spend, 100% of calls answered in under three rings, and five-figure unused-ticket credits recovered each year. One $1.2M-spend client saves $78,481 annually.
Case studies
Real numbers from real clients.
Mid-market travel programs Telios has rebuilt — what we changed, what it cost, and what it saved. Every figure below is attributable to one of our two documented engagements.
Documented across our two published engagements
$78,481
saved annually on a $1.2M program
7%
average reduction in travel spend
40→70%
policy compliance lift
4+ yrs
average client tenure
Featured case study
Insurance & Health
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A 1,200-employee insurer cut travel spend 7% — $78,481 a year
With $1.2M in annual travel and ~300 monthly travelers across the US and Colombia, this company was losing money to low policy compliance, manual prepayment errors, and inconsistent reporting. Telios fixed all three on SAP Concur — and the savings have held since 2020.
$78,481
saved per year
40→70%
policy compliance
40 min
avg response time
7%
reduction in total travel spend
Hotel rate negotiation
$47,040
Car rental savings
$17,280
Service-fee reduction
$14,161
Annual travel spend
$1.2M
Featured case study
Advanced Materials
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A $1M manufacturer that finally got a TMC that picks up the phone
A US advanced-materials manufacturer with ~60 monthly travelers was already on SAP Concur — what it lacked was responsive service. Telios took over the existing Concur setup and added the account-management layer that was missing. Within 90 days, the service metrics spoke for themselves — with no re-platforming.
23.3 min
avg email response
3 hrs
avg issue resolution
90 days
to full results
100%
of calls answered within 3 rings
Avg first email response
23.3 min
Avg issue resolution
3 hrs
Time to full program results
90 days
Annual travel spend
$1M
In their words
When a trip went sideways on a Friday night
Verified traveler message
“Very helpful to resolve an issue with a ticket that didn't book properly on the website. It took a couple of call-backs from Telios that Friday night and again on Saturday, but all was handled so I didn't lose the seat or the fare for my flight to China.”
Industries we serve
Built for mid-market travel programs
Companies with $100K–$2M in annual travel spend, across the US and Latin America.
Insurance & health
Advanced materials
Logistics & supply chain
Legal & professional services
Technology & software
Food & consumer goods
Real estate
Fitness & wellness
Common questions
Questions about these results
Two mid-market companies with $100K–$2M in annual travel spend: a 1,200-employee insurance and health company running $1.2M across the US and Colombia, and an advanced-materials manufacturer running a $1M US program on SAP Concur.
Most quantified savings show up in the first quarterly business review, around day 90. Onboarding to live takes three to four weeks — or about a day if you already run SAP Concur.
Yes — for mid-market companies with $100K–$2M in annual travel spend. Get in touch and we'll walk you through exactly how we'd manage your program, no commitment to switch.
Let's talk
Could your program be the next case study?
Tell us about your travel program on a 30-minute call — we'll run a spend analysis and show how Telios would run it.
Free spend analysis · Benchmark · No commitment
