Field notes from running 50+ mid-market corporate travel programs: savings tactics, SAP Concur tips, policy patterns that actually stick, switching TMCs, executive travel, and travel spend control.
Blog
Field notes on corporate travel.
What we learn from running 50+ mid-market travel programs — savings tactics, Concur tips, policy patterns that actually stick.
About the blog
From the people running real travel programs.
The Telios blog is a publication for finance, EA, travel and operations leaders at mid-market companies with $100K–$2M in annual travel spend. Every post is field-learned from running real corporate travel programs on SAP Concur — savings tactics, policy patterns, vendor negotiation moves, and the questions buyers ask before switching TMCs. See case studies or a sample QBR.
Why a Boutique Travel Management Company Is a Better Fit for Mid-Size Businesses
Why a boutique travel management company can be a better fit for a mid-size company than an enterprise TMC — named agents, real relationships, and service scaled to you.
Natasha Sasson
·7 min read
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6 Ways to Create an Effective Corporate Travel Budget
Six practical ways to build a corporate travel budget that holds up — booking windows, negotiated rates, and the line items finance always forgets.
Natasha Sasson
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Corporate Travel Costs Are Rising. Here's How to Get Control.
Fuel surcharges, tariffs, and hotel inflation are pushing corporate travel costs up. Here's how to get control without grounding your team.
Natasha Sasson
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6 Tips for Handling Flight Cancellations in Your Corporate Travel Policy
Six tips for handling flight cancellations in your corporate travel policy — so a 6pm cancellation doesn't become a stranded executive.
Angelica Vasco
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Thinking About Switching Corporate Travel Management Companies? Here's What to Know
The complete guide to switching your travel management company — timelines, what to ask, and how to move without disrupting a single traveler.
Natasha Sasson
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Why Your Employees Aren't Complying With Your Travel Policy
Why your employees aren't complying with your travel policy — and the enforcement patterns that actually change behavior.
Natasha Sasson
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VIP Travel for C-Level Executives: What It Actually Means
VIP travel for C-level executives: what it actually means — priority access, a named agent, and disruptions resolved before anyone has to ask.
Natasha Sasson
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A Message from Our Founder, David Mendal
Why we built Telios — and who we built it for. A note from our founder on bringing 40 years of luxury-travel service into …
David Mendal
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Navan vs. a Boutique TMC: What Mid-Size Companies Actually Get
Navan looks compelling on paper — but mid-size companies keep hitting the same walls: an AI bot instead of agents, the SAP Concur connector …
Natasha Sasson
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Corporate Travel Management for Miami Companies with Latin America Operations
Miami-based companies with offices across Colombia, Panama, Mexico, and Latin America need a TMC that knows the routes, the airlines — Avianca, Copa, LATAM …
Natasha Sasson
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Navan Pricing: What It Actually Costs for a Mid-Size Company
Navan pricing looks compelling — a free travel tier and a low per-user expense fee. But the real cost for a mid-size company sits …
Natasha Sasson
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What Is a Travel Management Company (and Do You Need One)
A travel management company (TMC) books, manages, and controls corporate travel on your behalf. Learn what a TMC does, what it costs, and the …
Natasha Sasson
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SAP Concur Travel: What It Costs and Whether It's Worth It
The SAP Concur cost has no public sticker price — it depends on configuration, support, and whether Concur Travel is even turned on. Here's …
Angelica Vasco
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What Corporate Travel Management Actually Costs for a Mid-Size Company
The real corporate travel management cost for a mid-size company isn't the booking fee — it's the lost hours, the rates you never negotiated, …
Natasha Sasson
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Corporate Travel Agency for US and Latin America Companies
If your company operates between the US and Latin America, choosing a corporate travel agency means more than low fares — it means one …
Natasha Sasson
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BCD Travel vs Telios: What a Mid-Size Company Gets and Gives Up
Looking at BCD Travel alternatives for a mid-size company? An enterprise TMC is built for very large programs and typically reserves dedicated agents and …
Natasha Sasson
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Egencia vs Telios: Which One Is Actually Built for You
Searching for Egencia alternatives? Egencia is built for large, high-volume programs with an in-house travel manager. For a mid-size company spending $100K–$2M a year …
Natasha Sasson
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How to Know If Your SAP Concur Travel Setup Is Actually Working
Concur Expense can run perfectly while your SAP Concur Travel setup sits half-configured, booking nothing. Here are the signs your Concur Travel program is …
Angelica Vasco
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Why SAP Concur Adoption Fails at Mid-Size Companies (and How to Fix It)
SAP Concur adoption usually fails for setup and support reasons, not the software. Here are the real reasons employees abandon Concur, what low adoption …
Angelica Vasco
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How to Transfer Your SAP Concur Account When Switching TMCs
Switching TMCs does not mean rebuilding SAP Concur. Here is what actually happens to your configuration, history, and travelers when you transfer SAP Concur …
Angelica Vasco
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Managing Corporate Travel by Email Is Costing You More Than You Think
Managing corporate travel by email feels free, but it is one of the most expensive ways a mid-size company can run a program. See …
Angelica Vasco
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How to Build a Corporate Travel Policy Employees Actually Follow
A practical guide to building a corporate travel policy your employees will actually follow — what to include, why most policies fail, and how …
Angelica Vasco
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Duty of Care in Corporate Travel: What Mid-Size Companies Owe Their Travelers
Duty of care in corporate travel is the employer's responsibility for travelers' safety when a trip goes wrong. See what mid-size companies owe their …
Angelica Vasco
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Christopherson Business Travel vs Telios: Which Fits a Mid-Size Company
Christopherson Business Travel alternatives for a mid-size company: how a boutique TMC with five named agents, one account manager, and no lock-in compares to …
Natasha Sasson
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What a Dedicated Account Manager Does That a Travel Platform Never Will
A platform gives you software; a dedicated account manager gives you one accountable human who owns the outcome — QBRs, proactive rate negotiations, policy, …
Natasha Sasson
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How to Choose a Travel Management Company: A Buyer's Checklist
How to choose a travel management company without getting sold: a practical buyer's checklist of the questions to ask, the red flags that should …
Natasha Sasson
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Corporate Travel Reporting: The Numbers That Actually Matter
Corporate travel reporting only works when someone reads it. Learn the travel spend metrics that actually drive decisions — spend by department and traveler, …
Natasha Sasson
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The Executive Assistant's Guide to Booking Executive Travel
You already have a full job, and executive assistant travel booking still lands on your desk — even at 11pm when a flight dies. …
Angelica Vasco
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Group Travel and Company Offsites: Book Them Without the Chaos
Group travel and company offsites turn one admin inbox into the single point of failure for the whole trip. Here is how dedicated group …
Angelica Vasco
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When Should a Growing Company Get a TMC? Five Signs
Trying to decide when to get a TMC? Forget company size — the real triggers are breaking points: travel spend past $100K, an admin …
Natasha Sasson
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Why Your TMC Stopped Picking Up the Phone
Your once-great TMC went quiet, and it's not your imagination. Here's why an unresponsive TMC happens — your account got too small, agents rotated …
Natasha Sasson
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TravelPerk vs Telios: Booking Software or a Travel Team
Weighing TravelPerk alternatives? The real question isn't which booking tool looks nicer — it's whether you need software to self-serve or a travel team …
Natasha Sasson
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Corporate Travel Management for Technology Companies
Corporate travel for technology companies breaks on volatility, not volume — distributed teams flying to HQ for offsites, conference-season spikes, and headcount outrunning DIY …
Natasha Sasson
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Corporate Travel Management for Healthcare and Life Sciences
Corporate travel for healthcare means constant last-minute changes, duty of care for staff at clinical sites, and expense records held to strict scrutiny. Why …
Angelica Vasco
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Corporate Travel Management for Manufacturing Companies
Corporate travel for manufacturing isn't a tidy calendar of conference trips — it's a moving set of plant visits, supplier audits, international sourcing, and …
Angelica Vasco
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Corporate Travel Management for Professional Services Firms
Corporate travel for professional services firms runs on billable hours and client-site weeks — booking and fixing it eats the time of the people …
Natasha Sasson
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Corporate Travel Management for Food and Consumer Goods Companies
Corporate travel for food and beverage companies means field reps covering retail and distributor accounts, plant and co-manufacturer visits, trade shows, and seasonal spikes. …
Angelica Vasco
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The Hidden Cost of Booking Business Travel on Consumer Sites
Booking business travel on consumer sites looks cheaper, but the public rates you never negotiate, airline credits that expire, painful rebooking, lost policy control, …
Natasha Sasson
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What to Expect When You Onboard a New TMC
TMC onboarding takes three to four weeks and your travelers keep booking the entire time. Here is what actually happens week by week, from …
Angelica Vasco
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Amex GBT vs Telios: Enterprise Scale or Dedicated Service
Weighing Amex GBT alternatives for a mid-size company? American Express Global Business Travel is the largest enterprise TMC, but enterprise scale isn't dedicated service. …
Natasha Sasson
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About this blog
Who this is for.
Finance directors, executive assistants, travel managers and operations leaders at mid-market companies with $100K–$2M in annual travel spend.
New posts are published as field-learned tactics emerge — typically monthly. Posts include real metrics and quotes from quarterly business reviews.
Free, no pressure
Want the playbook for your own program?
Book a 30-minute walkthrough — we'll show you the exact savings tactics from our QBRs.
Typical response: same business day · No commitment to switch