Better corporate travel management starts with a TMC that actually knows your name.
Whether travel is eating up your admin team's time, your TMC stopped picking up the phone, or you simply have no idea what you're spending — Telios gives you a dedicated team, real visibility, and the white-glove service that companies your size deserve.
Companies come to us from very different places — but they all find the same thing
Some are switching from a TMC — Navan, Egencia, BCD — where they were paying enterprise prices and getting a ticket queue. Others have never had a TMC: one person is handling all travel on top of five other jobs, nobody knows what the company is actually spending, and unused ticket credits are expiring unnoticed. And some already have the tools — they just have a TMC that stopped showing up.
All three arrive at the same place. At Telios, every client gets one dedicated account manager — your single point of contact who knows your program, is available when you need them, and presents your quarterly business reviews — plus a five named dedicated agents — real travel agents, not a call center and direct phone access — not a call center. We build your program from scratch if you need it, or take over the one you have. Either way, you finally know what your travel is costing you — and someone is actively working to reduce it.
Real numbers from real programs
$78,481 saved annually — a 7% reduction on $1.2M in travel spend
A 1,200-employee insurance company had low policy compliance, manual prepayment errors, and inconsistent reporting. Within two years, Telios fixed all three — and the savings have compounded every year since 2020.
Calls answered in 3 rings
Measured across April–June 2025 for our advanced materials client
Average email response
Vs. 4–8 hours typical for TMC accounts at this spend level
Average issue resolution
Full resolution, not just acknowledgment
Email response across all accounts
Program-wide average, not just select clients
What a boutique corporate travel management company actually looks like
Dedicated account manager
One named person who knows your program inside out — proactively catching issues, negotiating on your behalf, and never making you chase for answers.
Bilingual agents — English & Spanish
A significant share of our clients operate across the US and Latin America. Our agents work fluently in both languages — same team, no transfers, no lost context.
SAP Concur — setup, takeover, or repair
No Concur yet? We build it from scratch. Already have it? The technical transfer of your Concur instance to us takes a single day — profiles, policies, and history intact. Surrounding updates wrap up in just a few days.
Vendor negotiations from day one
Within the first week we proactively negotiate hotel and car rental rates on your behalf — without you having to ask. We go out and secure discounts with your preferred vendors as soon as we understand your travel patterns.
Spend visibility your finance team will actually use
Quarterly business reviews and ad hoc reports covering spend growth, carrier breakdowns, hotel rate vs. policy thresholds, unused tickets, and flagged savings opportunities — formatted for finance and proactively delivered.
24/7 support — including after-hours emergencies
A flight canceled at midnight in another country. A traveler stranded without a hotel. Our agents are available around the clock, every day of the year — not just 9 to 5.
Group travel & corporate events
Team retreats, offsites, regional summits — we handle site selection, hotel room blocks, ground transportation, and full event logistics so you don't have to.
VIP & executive travel
For your C-suite, we offer priority agent access, first class and business class sourcing, private jet arrangements, and leisure travel extensions — the white-glove experience your executives expect.
Up and running in under 30 days
Whether you're building a travel program from nothing or transitioning away from another TMC, we handle everything. Your travelers barely notice the switch — except that things start working better.
Free spend analysis
Already have a program? We find where you're overpaying. Managing travel in-house? We show you what you're actually spending — often for the first time. Either way, no commitment required.
We build your program
We set up your travel policy, configure SAP Concur (or transfer your existing instance), set up traveler profiles, and negotiate hotel and car rental rates — all in your first week. If you're switching from another TMC, your travelers won't feel a thing.
We own it from here
Your named account manager and dedicated bilingual agents handle everything from this point on — bookings, disruptions, group travel, executive requests, quarterly business reviews, ad hoc reporting, vendor negotiations. You don't manage travel anymore. We do.
SAP Concur Travel Partner — whether you're starting fresh or starting over
SAP Concur is the industry-leading corporate travel booking platform. As a certified SAP Concur Travel Partner, Telios handles the full implementation — policy configuration, traveler profiles, approval workflows — so you get all the benefits without the setup headache.
Already have Concur but it's not working the way it should? We take over the configuration, fix what's broken, and make sure your travel policy is actually enforced every time someone books.
Experienced people who show up when it matters
Telios is a great agency, always ready to help and provide the best service. The service of the agents and the account manager is impeccable.
See what your travel program could look like
Evaluating TMC options, drowning in manual bookings, or just curious what you're actually spending on travel? We'll do a free analysis and show you exactly what's possible — no commitment, no pressure.
